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Folksy Reviews

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Overall Rating

4.5
11 Reviews
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About Folksy

Folksy.com is a platform that focuses on the home of British craft. It is a marketplace for handmade products and craft supplies. The platform offers a Trusted Suppliers Directory to help artists and makers at every stage of their business source the materials, tools, services, and advice they need to make their creative practice thrive. All the suppliers in the directory have been tried and tested for their high-quality service and/or ethical, eco-friendly products. They offer a range of products from specialist supplies for textiles, jewellery, candles, glass, and lampshade making. They also provide shop analytics and a Folksy app to list and manage items in the shop directly from the phone. There are two types of Folksy accounts - the Folksy basic account and the Folksy plus account. The basic account has no monthly fee and charges to list each item and sales commission. The plus account costs a monthly fee for unlimited listings but still charges a sales commission. Offers, discounts, and workshops are exclusive to Folksy Plus members.

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Folksy Customer Reviews (11)

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Sophie Burns
Sophie Burns
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Feb 28, 2023
Lisa Faust
Lisa Faust
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Feb 26, 2023
Eugene Woodard
Eugene Woodard
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Feb 26, 2023
Ulrich Kuhn
Ulrich Kuhn
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Feb 26, 2023
Nadia Winther
Nadia Winther
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Feb 26, 2023
Martim Souza
Martim Souza
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Feb 23, 2023
Kíra Balog
Kíra Balog
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Feb 23, 2023
Cosimo Barese
Cosimo Barese
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Feb 23, 2023
Imogen Gould
Imogen Gould
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Feb 23, 2023
Katherine Wortham
Katherine Wortham
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Feb 23, 2023

Folksy Customer’s Q&A

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Folksy FAQs

FAQ

What is the difference between Folksy basic and plus account?

The Folksy Basic and Folksy Plus accounts differ in terms of their pricing structure and features. The Folksy Basic account has no monthly fee, but charges a fee to list each item and a sales commission on each sale. On the other hand, the Folksy Plus account costs a monthly fee for unlimited listings, but still charges a sales commission on each sale. Additionally, the Folksy Plus account offers exclusive benefits such as offers, discounts, and workshops.

FAQ

How do I become a supplier on Folksy.com?

To become a supplier on Folksy.com, one needs to set up an account. This can be done by providing a username, email address, and password. Once the account is set up, one can start selling art and craft online. The platform provides a Trusted Suppliers Directory which is soon to be launched. This directory will offer makers recommended companies to help their creative practices thrive, from materials suppliers to photographers and business coaches. All the suppliers in the directory have been tried and tested for their high-quality service and/or ethical, eco-friendly products. To take advantage of the discounts and offers, one can become a Folksy Plus member. If one would like to recommend a supplier for the list, they can email at community@folksy.co.uk.

FAQ

Can anyone sell their products on Folksy.com?

Yes, anyone can set up their own shop and sell on Folksy.com. It's a marketplace for UK-based artists and makers to reach shoppers worldwide. When you open your Folksy account, you get your own shop, an online store ready to fill up with your hand-crafted items. Folksy is about handmade, so unlike other marketplaces, they don’t allow any reselling or vintage. Half their team are also artists or makers. Every new seller receives a Free 'Make It Sell' ecourse and access to their online Folksy Seller Handbook, packed with tips to help you make the most of your Folksy shop. When you sell something on Folksy, the money goes immediately into your PayPal or Stripe account. They understand how important cashflow is when you run a small business that relies on buying materials and supplies. Folksy is optimised for Google and other search engines. Their website is designed to maximise discoverability on search engines. They also run free Google Shopping Adverts for all applicable products on Folksy. It’s so easy to start selling on Folksy. It takes most makers just three minutes to set up a shop. You can also sell craft supplies on Folksy, whether the items are handmade by you or mass produced, as long as they don’t break any laws within the country of origin and the sales destination. Supplies can be anything which can be used for crafting. Pre-bought items that you are re-selling must be listed in the 'commercial supplies' category.

FAQ

About folksy.com Prices and Cost?

On Folksy.com, there are two types of accounts for sellers: the Basic Account and the Folksy Plus Account.

For the Basic Account, it's free to join and the first 3 listings are free. After that, there's a listing fee of £0.15 + VAT per item. For example, if a seller has made 10 knitted hats of the same design and sets the available quantity to 10, the charge would be 15p x 10 (£1.50) + VAT. The VAT can be calculated by multiplying the ex-VAT amount by 1.2.

The Folksy Plus Account costs £7.50 a month or £75 a year. This account offers unlimited listings and free re-listing. However, the commission fees are not included and will be billed and charged through PayPal or Stripe.

For both accounts, a sales commission of 6% + VAT is charged on the selling price of all items. The commission is not charged on postage. For example, if an item is listed and sold at £10 + £2.50 postage, the commission fee is charged on £10 at 6% + VAT.

Transaction fees are also applicable. PayPal and Stripe charge Folksy sellers a fixed fee and a percentage of the transaction. If the buyer paid through PayPal, the Folksy commission fee is added to the Folksy Bill. If the buyer paid through Stripe, the fee is collected at the point of sale by Stripe. The Stripe fee charged therefore includes their transaction fee and the Folksy commission fee.

Please note that these details are subject to change and it's always a good idea to check the latest information on the Folksy website.

FAQ

About folksy.com Popular Products and Services?

Folksy.com is a platform that describes itself as 'the home of British craft.' It is a marketplace for handmade products and craft supplies. Some of the popular products and services on Folksy include items from Flynn and Mabel, CCOnlineproducts, Hem: Handwoven by Nell Swift, Sarah Myatt Glass, and Emma Corry Designs. Other notable sellers include Natasha Smart Textiles, Macclesfield Bag Works by Alison Thomas, and Glassmoor Grasses. Please note that the popularity of products and services can vary, and it's best to check the Folksy website for the most current and popular items.

FAQ

How do I sell my products on Folksy?

To sell products on Folksy, the following steps are generally followed:

  1. Sign up for a Folksy account.
  2. Set up your store. Choose a store name and design a profile that reflects your brand.
  3. Add products. Click 'List new item' to create a listing for each product you want to sell.
  4. Personalize your shop. You can personalize your shop with your own banner or use one of Folksy's templates.
  5. Use the Folksy app. You can list and manage items in your shop directly from your phone with the 'Sell on Folksy' app.
  6. Join the community. You’ll become part of an incredible community of like-minded creative people, happy to answer questions, share triumphs and lift each other up.
  7. Optimize your listings. Describe and tag your products well to increase their visibility.
  8. Run sales. You can run a sale on selected items on the Folksy Sellers App.

Remember, when you sell something on Folksy, the money goes immediately into your PayPal or Stripe account. Folksy is optimized for Google and other search engines, and offers free Google Shopping Adverts for all applicable products. It's easy to start selling on Folksy, and most makers set up a shop in just three minutes.

FAQ

What are the fees for selling on Folksy?

On Folksy, there are different types of fees for sellers. For the Basic Account, the first 3 listings are free. Thereafter, it costs £0.15 + VAT per item. For the Folksy Plus account, it costs £7.50 a month or £75 a year, which allows for unlimited listings. However, commission fees are not included and will be billed separately. A commission fee of 6% + VAT is charged on the selling price of all items, whether on the Basic Plan or Folksy Plus. This commission is not charged on postage. Transaction fees are also applicable, which are charged by PayPal and Stripe. These details are subject to change, so it's always best to check the website for the most current information.

FAQ

Can you recommend some popular items to buy from Folksy?

Folksy offers a wide range of items. Some of the best-selling items include drawings and illustrations. Other popular items include hand-knitted scarves and gloves, designer jewellery, studio pottery and handmade ceramics, hand-printed cushions, crochet blankets, and original textiles and decor. There are also original art and prints for your wall. These items are sold directly by the artists and designers who have created them. It's a great platform to find unique and handmade items.

FAQ

About folksy.com Payment Method?

Folksy.com offers multiple payment methods for the convenience of its customers. The platform accepts payments via PayPal and credit or debit cards. To facilitate card payments, Folksy has integrated with Stripe, a secure and trusted payment processing service. This allows customers to pay directly by card without needing to navigate away from the Folksy site or set up an additional account. Stripe processes all major credit and debit cards, including Visa, Mastercard, and American Express. Payments made by card go into the seller's Stripe account and can then be transferred to their bank account. Sellers can manage refunds, view transactions, and handle other account-related tasks from their Stripe dashboard. The introduction of direct card payments has reportedly made the checkout process smoother for customers and reduced basket abandonment. It's worth noting that Stripe's transaction fees are lower than PayPal's, which could be beneficial for both sellers and buyers. However, the availability of these payment options may depend on whether the individual seller has enabled them in their shop.

FAQ

How do I set up a seller's account on Folksy.com?

To set up a seller's account on Folksy.com, follow these steps:

  1. Click on the 'start selling' link in the top left-hand corner of Folksy.
  2. Choose the account type: Basic account with no annual or monthly subscription, listing fees of 15p + VAT for each item listed, and sales fee of 6% + VAT for each item sold. Or, choose the Monthly Plus account at £7.50 per month with no listing fees, sales fee of 6% + VAT for each item sold, and additional features.
  3. Register or log in if you want to use an existing username. Choose your username wisely as it will form your shop address.
  4. Input your shop details including shop name, shop tagline, description of your shop, shop banner (optional), full name, Twitter username (optional), Paypal address, phone number (optional), and Google analytics identifier (optional).
  5. For Plus accounts, continue to payment. You will be taken to GoCardless to set up a subscription by Direct Debit for £7.50 per month or £75 a year. Once this has been set up, you will be redirected to your Folksy Shop. Click on the link in your welcome email to activate your shop.
  6. For Basic accounts, click on 'create my shop'. A confirmation email is sent to the email address you used to register. Click on the link in the email and your shop is ready to go!

Once you have verified your email address, you can add the finishing touches to your shop. Use the "Shop Settings" heading on the left-hand side of your Dashboard to manage items, create collections, check or change your Paypal address, create a custom returns policy, add your Google Analytics Code, check or change your shop address, add a shop announcement, and manage your shop appearance.

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